If you use a Windows 7 or Windows 10 computer and have already tried to transfer pictures from your digital camera or SD card to a system drive or hard drive through Windows Live Photo Gallery, you might already be familiar with the error code 0x8000000a. It usually happens when you select the option “View Pictures Using Windows Live Photo Gallery”. Strangely, if you now select the option “Import Pictures and Videos Using Windows Live Photo Gallery”, the tool will work as expected.
Why Is Windows Live Photo Gallery Showing This Message Error
When transferring pictures from your digital camera or SD card to your system drive or hard drive using the Windows software Live Photo Gallery, you might have already faced this message error code 0x8000000a. It usually shows up when you select the basic option “View Pictures Using Windows Live Photo Gallery” when the software meets some problems with the pictures. It generates a box saying “An error is preventing the photo or video from being displayed” and it denies you the access to the installed photos, making them unreadable.
How To Solve The Error Code 0x8000000a?
Well, there is a super easy way to by-pass this error: instead of selecting the option “View Pictures Using Windows Live Photo Gallery”, just try with the option “Import Pictures and Videos Using Windows Live Photo Gallery”. This should make the tool work as expected at first place, now displaying the images normally.
Reminder On How To Use Windows Live Photo Gallery
Windows Live Photo Gallery offers a comprehensive solution that allows you to download, transfer, edit and share photos. All functionalities of this software are quite simple, including the option permitting transferring photos from your camera or SD card straight to your system drive or hard drive. Let’s remind you the different steps to follow in order to get started:
Connect Your Hardware and Download The Software
- First, make sure that your camera or SD card is connected to your computer.
- Then, if not already done, download the “Windows Live Photo Gallery” software.
- Install it on your computer.
Open The Software
- Click on the “Windows Start Button” on the bottom left of your desktop.
- Type in “Photo Gallery” in the “Search Box”.
- Select “Windows Live Photo Gallery” from the list of results.
How To Use The Software To Transfer Pictures
- In the “Home” tab, select the “Import Photos” option. This will open a dialog box.
- In the “Import Photos and Videos” dialog box, select the device in question (your digital camera or SD card).
- Click on “Import”.
Select Your Options
If you feel like it, you may now click on “More Options” and select amongst the several storage options offered. There, you can specify:
- the files’ storage location,
- the data’s storage format (JPEG, PNG, GIF…),
- the name of the files.
Finalise The Process
You may finally terminate the process by clicking on one of these two options:
- “Review, organize and group items to import”, or
- “Import all the new items now”.
What If The Process Has Corrupted My Files Or My SD Card?
Some users have point out the fact that when the 0x8000000a error message occurs several times it happens to corrupt either the files, making the photos inaccessible or unreadable, or else the entire SD card. Unfortunately, the above stated procedure is the only one we could find to resolve the 0x8000000a error code when associated with a SD card or the images stored within.
If this has happened to you, do not worry. You might not be able to read your photos with Windows Live Photo Gallery this time, but be reassured, as you can still do it with another software in order to recover your files and retrieve your photos. For example, Stellar Phoenix Photo Recovery works on any type of SD cards and other external and internal storage media, allowing recovering corrupt files and restore them to any hard drive successfully.